Privacy Policy

Finex Co., Ltd. (hereinafter referred to as “Finex” or “we”) stipulate this Privacy Policy (referred to in the following as “this policy”) as follows below as a code of conduct to ensure we appropriately handle personal data provided by customers for use in Finex’s business services (including multi-lingual tool creation, editing, and translation), we will endeavor to comply fully with this policy.

Article 1 (Personal Data)
In this Privacy Policy, “personal data” is as stipulated in the law related to personal data protection (Act No. 57, adopted in 2003; hereinafter referred to as the “Act on the Protection of Personal Information (APPI)”) Personal data concerns living individuals, and indicates information that can identify the specific individual from such as names, birth dates or other descriptions, etc., included in the relevant data, or information including codes that can identify the individual.

Article 2 (Acquisition and Use of Personal Data)
1. Finex acquires, uses, and shares personal data received from users (hereinafter referred to as “users”) of our services (hereinafter referred to as “service”), within the scope required for the following purposes, which are appropriate to the content and scale of the business service. We will not use the personal data except to achieve the specified purposes of use and we will take measures to ensure that.

2. Based on the earlier definition, the personal data of users acquired by Finex is deemed to include the following information.

Article 3 (Personal Data Management and Protection)
Finex does not disclose personal data to a third party except with the consent of the user or when we are obligated to do so by laws and regulations. In addition, to comply with laws and regulations, guidelines stipulated by the government or other standards concerning personal data handling, we have formulated a Personal Data Protection Management System that complies with the Japanese Industrial Standard “Personal Data Protection Management System – Requirements” (JIS Q 15001). By operating this appropriately, we prevent leaks, loss, or damage of personal data and take corrective measures. We also make continuous improvements to the Personal Data Protection Management System.

Article 4 (Outsourcing Personal Data Handling)
If Finex outsources some or all of the personal data handling, we will conduct necessary and appropriate supervision of the subcontractor to ensure safe management of the personal data whose handling is outsourced.

Article 5 (Personal Data Disclosure)
When a user requests Finex to disclose their personal data, we will do so without delay. However, if any of the following apply due to the disclosure, we may not disclose some or all of the data. If we decide not to disclose data, we will notify the user without delay.

Article 6 (Correction and Deletion of Personal Data)
1. If personal data possessed by Finex are incorrect, at the user’s request we will correct or delete personal data following the stipulated process.
2. If Finex receives a correction or deletion request from a user and we determine that it is necessary to respond to the request, then we will correct or delete the applicable personal data without delay, and notify the user of this.

Article 7 (Suspending Use of Personal Data)
If the user requests Finex to suspend use of or erase their personal data (hereinafter referred to as “suspension of use, etc.”), we will conduct the necessary investigation without delay. Based on the result of that and in accordance with laws and regulations, we will suspend use or erase the personal data, and notify the user of this. However, if we will incur a large expense or there are other obstacles to suspending use of or erasing the personal data, and if we can take alternative measures to protect the user’s rights and interests, then we will take those alternative measures. For example:

Article 8 (Privacy Policy Changes)
Finex will review the contents of this policy as appropriate, and work toward its improvement. We reserve the right to change any policy contents other than those stipulated separately such as in laws and regulations. After any change in the policy, we will notify users of the updated personal data protection guidelines via the method prescribed by us. Otherwise, the guidelines are deemed to have come into effect when posted on our company website.

Article 9 (Compliance with Laws, Regulations, and Standards)
Finex complies with Japan’s laws and regulations and other standards that apply to the personal data in its possession.

Article 10 (Response to Complaints and Inquiries)
Finex endeavors to respond appropriately and promptly to complaints and consultations related to the handling of personal data.

Article 11 (Inquiry Desk)
1.　 Please contact the following “Personal Data Complaints and Inquiries Desk” concerning the complaints and inquiries procedure, and requests for disclosure, etc. (notification of purposes of use, disclosure, correction, addition or deletion, suspension of use or sharing) of personal data that Finex possesses and that is subject to disclosure.

2.　 Regarding requests for disclosure, etc. of personal data subject to disclosure based on the preceding paragraph, please send the following documents to the Personal Data Complaints and Inquiries Desk by mail or delivery service. However, document (3) is only required in the case of “notification of purpose of use” or “disclosure.” Note that we do not accept requests for disclosure, etc. by means other than mail or delivery service (for example, coming directly to the office, email, or FAX). Also, as a rule, we do not return documents sent to us.

3. Among the requests based on paragraph 1, for “notification of purpose of use” or “disclosure,” as stated in paragraph 2, please send a 1,000-yen postal order for each application as commission. If the commission is not enclosed, we will inform you, but if the payment is not then made within a predetermined interval, we will consider the request for disclosure, etc. not to have been made.
4. Please note the following concerning making requests based on paragraph 1 and the provision of the identification document in paragraph 2. Only persons that consent should send requests for disclosure, etc. based on this article.